This Privacy Policy applies to the operations of Orchid Hospitality & Holidays Pvt. Ltd. (OHHPL) and its affiliates (referred to as “OHHPL,” “We,” “Us,” or “Our”). By using this website or providing your personal information, you consent to the practices described herein.
This document outlines how OHHPL collects, uses, discloses, and protects your personal information, in accordance with applicable laws in India.
If you have any questions, please contact:
Privacy Officer
Orchid Hospitality & Holidays Pvt. Ltd.
503, 5th Floor, Pragati House, 47–48, Nehru Place, New Delhi – 110019
Phone: +91 11 4134 5643
Email: info@orchidhospitalityholidays.com
When you submit your personal data via our website or during interactions with OHHPL, you expressly consent to the collection, processing, and disclosure of your information for the following purposes:
We collect only the data necessary for legitimate business functions and marketing (when consented). You may withdraw consent at any time.
Your personal information is primarily used to:
We do not disclose your data without your consent, except where:
You may opt-out of promotional communications at any time by contacting us. Please allow 28 days for full processing of such requests.
OHHPL engages third-party vendors (e.g., IT support, marketing partners) to perform services on our behalf. These providers are contractually bound to:
We may contact you (via email, phone, or mail) to:
Essential communications related to your vacation ownership status may be sent regardless of your marketing preferences.
To opt out of marketing communications:
OHHPL uses industry-standard SSL encryption to protect your data during online transactions.
We use cookies to improve user experience. These small data files:
You can manage cookie settings through your browser.
For questions regarding digital data or cookie policies:
Phone: +91 11 4134 5643
Email: info@orchidhospitalityholidays.com
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Users are advised to read the privacy policies of such sites before providing personal data.
When using OHHPL’s mobile applications, we may collect:
You can disable location services in your device settings. All mobile data is processed to enhance app performance, personalize content, and secure services.
To update or correct
inaccurate personal data, contact us directly.
To
delete your personal data, send an email to:
📩 customercare@
Subject: “My Data, My Consent”
We will take reasonable steps to delete your data unless retention is required by law or regulation.
We maintain robust security standards to protect your personal data:
Upon request, we will share a copy of your personal data in a structured, machine-readable format.
If you have concerns regarding this Privacy Policy or wish to file a complaint, please contact:
📞 +91 11 4134 5644
📧 info@orchidhospitalityholidays.com
🕒 Monday to Saturday – 10:30 AM to 6:30 PM
If you believe your data has been misused or improperly disclosed, please contact our Grievance Redressal Officer at:
📧 customercare@orchidhospitalityholidays.com
📍 Postal Address:
Grievance Redressal Officer
Orchid Hospitality & Holidays Pvt. Ltd.
503, 5th Floor, Pragati House,
47–48, Nehru Place, New Delhi – 110019
📞 +91 (011) 41345644
Please include in your complaint:
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. You will not lose any rights without your explicit consent.
We will:
Archived versions of the policy will remain accessible upon request.
For questions or suggestions regarding this Privacy Policy, please email:
📧 info@orchidhospitalityholidays.com